Questions and answers
Welcome to the questions and answers page of our online store! Here we have collected the most frequently asked questions of our customers and answered them for your convenience.
If you did not find the answer to your question, do not hesitate to contact our support service. We are ready to help you at any time. You can contact us by phone or fill out the appropriate form "Ask question" on the website.
We are also constantly working on improving our service and website, so if you have any suggestions or comments, we would be happy to hear them. Thank you for choosing our online store and we hope you will be satisfied with our services!
.Our website offers various payment methods depending on whether you are an individual or a legal entity. Please review the available options based on your status.
Available Payment Methods for Individuals:
- Cash at the office. This payment option is available for the Pickup delivery method. You can pay in person at our office: Kyiv, 03056, Borshchahivska St., 154A, Office 435.
- Cash to the courier. This option is available for Courier Delivery. When paying in cash, you will receive a sales receipt and a warranty certificate.
- Online payment via bank transfer: IBAN UA 51 3226690000026002500523561, Recipient: Voznyi Y.A., EDRPOU 3018322975.
- Cash on delivery. Payment is made upon receiving the goods from the courier.
Available Payment Methods for Legal Entities:
- Bank transfer for legal entities. Legal entities can pay via non-cash bank transfer. Payment is made based on the issued invoice to the seller's bank account through a Ukrainian bank. You will receive the original invoice, a delivery note, and a warranty certificate.
- Online payment via bank transfer: IBAN UA 51 3226690000026002500523561, Recipient: Voznyi Y.A., EDRPOU 3018322975.
Important: All payments must be made in the national currency of Ukraine - the Hryvnia (UAH)!
- Select products and add them to cart;
- Go to the "Cart" section and click "Proceed to checkout";
- Provide your details by filling in the appropriate fields;
- Select a delivery method, indicate the address and, if necessary, write a comment on the order;
- Choose a payment method convenient for you;
- Click the "Place an order" button.
We provide courier delivery in Kyiv and the region. Delivery in Kyiv: if you are in Kyiv and the Kyiv region, our courier will deliver your order to the specified address. The delivery cost is from 250 UAH.
Ask a question
Didn't find the answer to your question? Contact us and we will provide the necessary information.